Online Store vs Custom Solutions: Which one is right for you.

Online Store vs Custom Solutions: Which one is right for you.

Find the Right Award Solution for Your Needs

Whether you’re looking for a quick, polished recognition award or a completely unique design, Altrum has a solution to fit your project.

Not sure whether you should shop our Online Store or work with our Custom Sales team? Start by identifying what you want to achieve.

Step 1: What are you looking to create?

Think about the outcome you want—not just the specific product you have in mind.

Ask yourself:

  • What do I want this award to recognize or celebrate?
  • What style or impression do I want it to make?
  • Are there specific features that are important to me?
  • Would I be open to different designs that achieve the same result?

Sometimes, an existing award can deliver exactly what you need without the time and cost associated with creating something completely new.

Step 2: Explore our Online Store

Our Online Store offers a wide selection of professionally designed awards that can be personalized to make your recognition unique.

Shopping from the Store can be a great option if you’re looking for:

  • Proven, ready-to-order designs
  • Faster turnaround
  • Cost-effective solutions
  • No development fees
  • No minimum order quantities
  • Easy personalization options

You can customize an existing design with your logo, message, recipient information and other available personalization options.

Explore Awards

Step 3: Do you need something completely unique?

If you have a very specific vision that cannot be achieved through our existing Store products, a custom solution may be the right choice.

Custom design may be the best option when you require:

  • A completely new product or concept
  • A custom shape or structure
  • A unique material or combination of materials
  • Embedded objects or special elements
  • Engineering or prototyping
  • A one-of-a-kind design

If your project requires something that goes beyond the personalization and options available through our Online Store, our Custom Sales team can help bring your concept to life.

Store or Custom? Find Your Best Fit

Choose the Online Store if you:

✓ Like an existing Altrum design
✓ Are comfortable choosing from available shapes, materials and options
✓ Want a faster and more straightforward ordering process
✓ Are looking for a cost-effective solution
✓ Need a smaller quantity or one-time order
✓ Want to personalize an existing award

[Shop the Online Store]

Consider Custom Sales if you:

✓ Have a completely unique concept
✓ Need a custom shape or construction
✓ Require materials or features not available in the Store
✓ Want to incorporate a specific object or element
✓ Need a prototype or engineered solution
✓ Cannot achieve your desired result with an existing design

Talk to Our Custom Sales Team

Ordering for Your Organization?

If you're purchasing awards regularly or managing recognition programs for multiple teams, a Private Collection may be a better fit.

Private Collections can be ideal for organizations that need:

  • Approved products or designs
  • Pre-selected templates
  • Multiple buyers or departments
  • Customer-specific pricing
  • A streamlined ordering experience
  • Ongoing award purchases

If your organization has recurring recognition needs or significant annual award purchases, contact us to learn more about Private Collections.

Learn About Private Collections

The Simple Rule

Start with the outcome you want to achieve.

If an existing Altrum award can deliver that result and you’re open to the available options, the Online Store is often the fastest and most cost-effective way to get there.

If your vision requires something that doesn't exist in our Store, our Custom Sales team can help develop a solution specifically for your needs.

Not sure which option is right for you?

Contact Us — We're here to help you find the right solution.

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